Meet Our Team
Carolyn Cade
CEO
Carolyn Cade brings nearly two decades of experience leading complex operations across supply chain, fulfillment, and last-mile logistics, with senior leadership roles at Amazon and Walmart. She has led large, distributed operating networks and owned critical components of the operating P&L, including cost, service, capacity, and peak execution. She holds an MBA from MIT Sloan and an MS in Engineering Systems from MIT as a Leaders for Global Operations Fellow, as well as a BS in Aerospace Engineering from North Carolina State University.
Carolyn’s approach sits at the intersection of operations, technology, and leadership. She partners directly with senior leaders to translate strategy into execution by rebuilding planning, execution, and feedback loops; clarifying decision rights; and applying data, modeling, and optimization to improve predictability and performance. She is deeply people-centered in her work, believing sustainable results come from trust, clarity, and ownership
Chris Rallis
Supply Chain & Logistics
Chris Rallis brings over a decade of experience designing and scaling complex supply chain and logistics networks, with senior leadership roles at Amazon Shipping and Amazon Logistics. He led national network design, capacity planning, and routing strategy during periods of rapid growth, including the launch and expansion of parcel pickup and delivery services. His work delivered significant improvements in delivery speed, planning accuracy, and cost efficiency, generating hundreds of millions of dollars in cumulative savings. Chris holds a Master of Science in Supply Chain Management from the Massachusetts Institute of Technology, where he was an SCM Excellence Scholarship recipient.
At Cade Operations Consulting, Chris leads the firm’s Supply Chain & Logistics work. He partners with growth-stage companies, enterprise shippers, and private equity–backed operators to diagnose network complexity and design scalable logistics systems. His focus spans network design, transportation modeling, last-mile optimization, and carrier strategy, helping clients turn data into signal and build supply chains that perform under pressure while supporting long-term growth.
Kelly Neuman
Operations
Kelly Neuman brings nearly two decades of experience leading complex operations across manufacturing, fulfillment, and last mile logistics, with senior leadership roles at Amazon, Boeing, and Accenture. She has led large, global organizations spanning frontline operations, product and program management, and technology-enabled transformation. At Amazon, Kelly held senior roles across Fulfillment, Amazon Shipping, and Worldwide Last Mile Operations, where she scaled systems and teams supporting billions of packages annually while improving safety, speed, and cost-to-serve. She began her career in systems integration and supply chain consulting at Accenture and holds degrees from the University of Michigan as a Tauber Institute for Global Operations Fellow, and in Operations and Industrial Engineering from Cornell University.
At Cade Operations Consulting, Kelly leads the Operations pillar. She partners with operators and leadership teams to scale execution across “inside-the-four-walls” operations, translating strategy into durable operating processes, tool and mechanisms. Her work focuses on process engineering, technology enablement, and operational cadence thereby helping clients improve predictability, safety, and performance while building organizations that can grow without breaking.
Brian Petersen
Product & Technology
Brian Petersen has nearly two decades of experience building and operating data-driven products in highly regulated, mission-critical environments including healthcare and defense. He has led cross-functional teams across product, engineering, data, software, and operations, owning execution from early concept through scale. His work has focused on applying machine learning and advanced analytics to real operational problems to improve cost, quality, reliability, and customer outcomes. He holds an MBA and SM in Systems Engineering from MIT as a Leaders for Global Operations Fellow.
At Cade Operations Consulting, Brian leads the Product, AI & Technology Enablement pillar. He partners with executives, founders, and operators to translate vision into execution by clarifying priorities and embedding machine learning and advanced analytics directly into everyday workflows. He is deeply people-centered in his leadership, believing durable products and sustainable growth come from trust, clear ownership and accountability, and teams empowered to learn quickly from real-world feedback.