Practical perspectives for leaders building and scaling complex operations.
Our articles explore the decisions shaping eCommerce, supply chain, fulfillment, data, sustainability, and leadership—grounded in the realities of running complex operating environments. We share what we are seeing, what the data tells us, and the practical implications for leaders making decisions today.
Forecasts That Talk Back
Historical data rarely tells the whole story. This article explores how conversational AI can bring business context into forecasting and demonstrates how a few minutes of human input significantly improved forecast accuracy in a practical experiment.
The AI Sweet Spot
AI creates value when companies apply it to the right problems. This article explores how leaders can find the sweet spot between business need, operational complexity, data readiness, and AI capability to focus investment where it can actually improve performance.